Need help with All Document Reader Pro?

We’re here to help. Browse quick fixes, read FAQs, or contact our team—typically within 24–48 hours on business days.

Quick checks

• Ensure app is updated to the latest version.
• Restart the app and your device.
• Allow required permissions (Files, Photos, Camera if applicable).
• Check device storage space.

Files won’t open

Verify the file isn’t corrupted and has a supported extension. Try re-downloading or opening from a different folder.

Crashes or freezes

Update the app, reboot the device, and ensure you have free storage. If it persists, contact us with steps to reproduce.

Premium / purchase issues

Use “Restore Purchases” in the app (if available). Share your Order ID and the store (Apple/Google) in the form below.

Frequently Asked Questions

Which file formats are supported?

Common formats like PDF, DOC/DOCX, XLS/XLSX, PPT/PPTX, TXT, RTF, and popular image files. Exact support may vary by platform version.

How do I restore my purchase?

If you’ve changed devices or reinstalled the app, use the “Restore Purchases” option in the app settings. If it fails, contact support with your Order ID.

The app can’t access my files/photos.

Open device Settings → Apps → All Document Reader Pro → Permissions. Enable Files/Photos/Storage (and Camera if needed), then relaunch the app.

How can I share feedback or a feature request?

Use the form below and choose “Feedback / Feature Request” in Subject. Include examples of your workflow—it really helps us prioritize.

Contact Support

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jastvpunjab@gmail.com

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