We’re here to help you protect your contacts.

Quick answers to common questions about Contacts Master.

• 1

  Will my contacts be uploaded to any server?

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  No. Contacts Master works locally on your iPhone. Your contact data stays in your device when you clean, merge or preview contacts. Only when you choose to export (Excel / CSV / VCF / PDF) and manually share a file, that exported file is sent through the apps you pick.
• 2

  How do I remove duplicate contacts safely?

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  Open the app → Contacts Cleaner → Find Duplicates. Review each group and use Merge to combine them. We only merge contacts that share the same name, phone or email – and we always keep all numbers and emails.
• 3

  How can I export contacts to Excel or CSV?

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  Go to Contacts Export from the home screen, then pick Export to Excel or Export to CSV. After generation, you can open the file, share it with Mail, WhatsApp, Files, or save it for backup.
• 4

  Nothing happens when I tap “Export” or “Clean”.

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  Please check that Contacts permission is granted for the app in Settings → Privacy → Contacts and restart the app. If issue continues, send us your iOS version and a short screen recording.

These simple steps fix most issues with Contacts Master.

• 1
  Update the app

  Make sure you’re using the latest version of Contacts Master from the App Store.
• 2
  Check Contacts permissions

  Go to Settings → Privacy & Security → Contacts and confirm the app is allowed.
• 3
  Restart your iPhone

  A quick restart often fixes stuck exports or contact lists not loading.
• 4
  Take a screenshot

  If the issue continues, take a screenshot of the error/ screen and send it with your message.